LEARN, DISCOVER, FIND

Tips, Tricks, FAQ & Recent News

Whether your are learning how to submit requests & manage your products, or if you just want to know more about current industry standards...this is the place to find what you need.

404 — Fancy meeting you here!

Don't panic, we'll get through this together. Let's explore our options here.

You can return ← Home or search for the page you were looking for.
* Web Works does not offer technical support for anything other than updating your website and managing products hosted on our servers we want to be able to help our clients out with as much as we can. Feel free to navigate through our categories to help you learn, find and manage your products better and more efficiently!

Web Works

Client Portal

Submit Requests

Submit website changes, request product support or update account details.

Upgrade Package

Upgrade your Web Works package with additional products & services.

Learn More

Find tips, tricks, and useful faq's to help you make the most of your website.

Updates & Requests

How can we help you?

Connect with our team to update your website, ask question, learn more or upgrade your hosting plan
So that we can provide the best possible support, all requests must be submitted using a client portal request form.

Web Works is currently closed for Thanksgiving

All billing, support and update requests will be processed when we return on Monday the 30th. Thank you and have a great holiday!

Please Note:

We are experiencing a high volume of requests at this time

Turnaround time for completion of regular updates is currently averaging 3-6 business days with extensive updates or redesign requests taking longer. We will notify you via email when your update requests are completed.

Thank you for your patience and have a GREAT NEW YEAR!

Website Update

Keep your website up to date by submitting your website update(s) or change(s)*.

Submit Request

IT Support

Contact our support team for assistance with your Web Works hosted products and/or services.**

Submit Request

Update Account

Update your Web Works hosting account details to make sure our team has your current contact and billing information.

Submit Request

DON'T "build it & forget it!"

update your website regularly. they don't last forever.

ARE YOU MOBILE FRIENDLY?

modern & responsive website redesign packages available

GET NOTICED!

online marketing strategies to help promote your services

SHOP

Upgrade your Web Works hosting package

Web Works offers additional products and services to help you make the most of your online marketing efforts. Upgrade your current hosting package using the online shop*

* Exclusions and Terms of Service Apply. Pricing is subject to change.

All Email & Domains SEO & Analytics Site Development Forms & Buttons Misc.

Email & Domains

Add additional emails, domains, or security certificates to your current hosting plan.

Additional Email(s)

$8.00

Have a new employee, new service or want your customers to connect with you using an alternative email? Add additional emails to your current monthly hosting plan today.
Product Details
1 Additional custom email will be created and managed by Web Works on our secure servers. The price of each email you choose will be added to your current monthly hosting plan with Web Works and will forward directly to your main company email.
[_su_accordion class="productDetails"]
Additional Options
Additional configuration, support, consult and training are available. We would be happy to create a personalized quote based on your needs.

Monthly Hosting Fees
You current monthly hosting fee with Web Works will increase by $8.00 a month so that we can provide you with the best email support possible.

Terms
Your domain must currently be hosted by Web Works. Initial purchase through PayPal allows us to begin processing your request and includes one email setup only with email connected to your current domain hosted by Web Works. Additional support and/or requests are available upon request and will incur additional costs and/or fees. Monthly hosting will increase by $8.00 a month so that we can provide you with the best email support possible and will added to your current recurring monthly charges. By purchasing this additional product through PayPal you also understand and agree to the additional monthly charges which will be added to your current hosting plan on file to begin after payment through paypal processes. Cost does not include server support, changes, spam or virus protection. Please contact Web Works for additional support options. Minimum one year service agreement once purchased.
[_/su_accordion]
Category: Tag:

Related products

Domain SSL Certificate

$150.00

An SSL Certificate protects the data that’s transferred to and from your site by encrypting it so hackers can’t read it. Price is per domain per year.
Terms
So that we can provide you with the best service for your site SSL Certificate must be connected to a website domain already currently hosted by Web Works. Additional requests or management not described will incur extra fees and/or charges. Minimum one year agreement once purchased
Category: Tag:

Related products

Add Domain Name(s)

$29.99

Add additional domain names to your current hosting plan with Web Works and help customers find you. The right domain name can set you up for future success. Price is per domain, per year.
Product Details
Price includes 1 Additional Basic Domain name hosted by Web Works:
- One year domain hosting
- Setup & configuration to point it to your current site.
[_su_accordion class="productDetails"]
Terms
Website must already currently be hosted and created by Web Works. Special domain requests, premium domains, domains on auction and additional options beyond an available basic domain will incur additional fees and/or charges. Initial purchase through PayPal allows us to begin processing your request and includes purchase of new domain as well as setup. By purchasing this additional product through PayPal you also understand and agree to the additional monthly charges which will be added to your current hosting plan on file to begin after payment through paypal processes. Price per additional domain name you add to your current package will be hosted by Web Works and must be renewed once a year. Cost is for domain name & one year hosting only.
[_/su_accordion]
Category: Tag:

Related products

SEO & Analytics

Make sure your website is performing and discover how to reach your audience in today's tech world.

Complete Website Audit

$299.00

Looking to find out what you can do to help improve your SEO and Online Marketing Strategies? Search Engine Optimization, Social Media, Website Content, Online Marketing Strategies and Analytics all go hand in hand. It would be absurd to expect your website to perform well in the search engines without diligent maintenance and an implementation of well planned strategies. Sign up for your Complete Website Audit today to help you move forward with improving your website performance!
Details
When you sign up for a Complete Website Audit you will receive a 1 hour detailed consultation to review the audit findings. Your audit report will then be emailed to you afterward. Prior to the consultation a link to our questionnaire will be sent for you to provide us all the details of your current strategies, previous experiences, business conversion details and more. After the consultation a complete website audit will be performed and provided to you including optional strategies to help you move forward with improving your website performance.[_su_accordion class="productDetails"]
Terms
Your website must currently be hosted by Web Works. Because of the time involved for discussing the final Website Audit a minimum 1 hour consultation along with an initial client questionnaire (provided to us prior to consultation) is required. Price shown is for a 1 hour consultation and site audit only. Implementation of actual Complete Website Audit strategies are extra and will be quoted if requested.
[_/su_accordion]
Categories: , Tag:

Related products

Analytics

$750.00 – $1,500.00

How do visitors interact, find or use your website? Analytics lets you make a visual assessment of how visitors interact with your pages as well as provide analytics reports with helpful data that can improve your visibility online as well as help you focus any future online marketing strategies. Make it easier to serve your current customers and win new ones by learning how they find you.
Product Details
Web Works will create an account, link your site, start tracking and send reports which can help you better understand your web traffic. Pricing includes:
- Analytics account setup
- Connecting analytics to your current website hosted by Web Works
- Analytics reporting emailed to you
- 2 packages available to choose from

[_su_accordion class="productDetails"]

Packages
Packages Available:

Basic Monthly Analytics Price includes:

Analytics account setup
Connecting analytics to your current website hosted by Web Works
Basic analytics report emailed to you quarterly with: search keywords used, landing page hits, & visitor totals.

Standard Monthly Analytics Price includes:

Analytics account setup
Connecting analytics to your current website hosted by Web Works
Advanced full analytics report emailed to you monthly with: search keywords used, landing page hits, bounce rates, locations, search engines, & visitor totals.
Yearly analytics assessment, review & update of current website template* keyword/metadata content and copy.
Online access to Google Analytics reports


Terms
So that we can provide you with the best service for your site analytics must be connected to a website already currently hosted and created by Web Works. Price is per month and includes setup only. Additional support, requests or management not described will incur extra fees and/or charges. Minimum one year agreement once purchased. Monthly recurring payment will be charged to your current Web Works account and begin after product payment processes. Minimum one your service agreement.
[_/su_accordion]
Clear
SKU: N/A Category: Tags: ,

Related products

Site Development

Add pages, forms, buttons, paypal, or order additional development hours to make sure your website stays up to date.

Additional Pages

$500.00

Have you added additional services or want to give your customers more information on what you offer? Add additional pages to your current website template hosted by Web Works helping your customers stay current on the services and products you offer.
Product Details
1 Additional page will be created using your current website template.

[_su_accordion class="productDetails"]

Additional Options
Price if for design only with 1 change request prior to launch. Additional style changes or requests beyond what is already included on your current template will require additional charges and/or fees. We would be happy to create a personalized quote based on your needs.

Monthly Hosting Fees
Monthly hosting will increase by $25.00 a month and will begin automatically upon purchasing additional product so that we can provide you with the best service for your site.

Terms
Website must already currently be hosted and created by Web Works. Price if for design only with 1 change request prior to launch. Initial purchase through PayPal allows us to begin processing your request and includes page added to your current site hosted by Web Works. Additional style changes, template changes or advanced functionality requests are additional. By purchasing this additional product through PayPal you also understand and agree to additional monthly charges which will be added to your current hosting plan on file. Monthly hosting will increase by $25.00 a month so that we can provide you with the best service for your site.
[_/su_accordion]
Category: Tag:

Related products

Add a Blog

$1,750.00 – $3,250.00

Want to build a blog that benefits you and your business? A business blog helps you cement your position as an expert by giving you a platform to provide exceptional content (news, tips, trends) for your clients, potential clients and partners.
Product Details
Web Works Blog Setup, Design & Configuration includes:
- Basic setup & styling of blog to match the theme of your current website giving your customers a seamless transition between your sites.
- 1 Sample Blog Post
- User Login to give you the ability to update your blog whenever you want
[_su_accordion class="productDetails"]
Additional Options
Additional configuration, support, consult, management, site updates and training are available. Additional advanced navigation setup is also available upon request. While additional charges will apply we would be happy to create a personalized quote based on your needs.

Monthly Hosting Fees
You current monthly hosting fee with Web Works will increase by $50.00 a month so that we can provide you with the best hosting support possible.

Terms
Cost is for design only. Your domain and website must already currently be hosted by Web Works. Additional domain name is not included in design fee and must be purchased separately. Additional support and/or requests are available upon request and will incur additional costs and/or fees. Price of blog does not include monthly updates. If you would like Web Works to update your blog please contact us for a personalized quote based on your specific needs. Monthly hosting will increase by $50.00 a month so that we can provide you with the best hosting support possible.
[_/su_accordion]
Clear
SKU: N/A Category: Tags: ,

Related products

Additional Development Hours

$135.00

Web Works developers work hard to make your site the best it can be. If you need additional updates made to your website beyond our basic complimentary maintenance hour provided in your hosting package our hourly rate is provided for extensive update hours agreed to on your signed proposal and available for purchase directly through our website. Hour(s) purchased through our support portal shop are good for up to twelve(12) months.
Product Details
Additional hours purchased here on our support portal are for use with basic update requests that go beyond the hour we may include in your hosting package with Web Works (if included*). Purchasing hours directly on our website is not required. We would be happy to create a quote or proposal and charge your current billing account on file once this has been signed instead.
[_su_accordion class="productDetails"]
Terms
Your domain must currently be hosted by Web Works. Initial purchase through PayPal allows us to begin processing your request and includes updates agreed to on your signed Web Works proposal signed via EchoSign. Additional support and/or requests are available upon request and will incur additional costs and/or fees. Monthly hosting may increase if defined on said proposal. By purchasing this additional product through PayPal you also understand and agree to the Web Works terms of service and user agreement. If you have not signed a proposal agreement purchase of additional hours will be declined and no payment processed. Please contact Web Works for additional support options.
*Please note that not all web hosting packages include monthly updates.
[_/su_accordion]
Category:

Related products

Forms & Buttons

Need to add a contact form, payment buttons, or integrate paypal? Order here for the additional development and testing required for integration.

Contact Form

$1,250.00

Help your customers reach you easier and faster by adding a contact form for them to reach you to your current site.
Product Details
Pricing includes:
- Design and implementation of 1 quick contact form design to an existing page on your site.
- Quick Form Elements can Include up to 6 input fields including: Name, Address, Email, Message, Phone and Submit Button
- All forms include re-Captcha security
- Form will be added to an existing page on your current site hosted by Web Works.
- 1 month of additional hosting cost included
- Submissions will be sent directly to your main company email
[_su_accordion class="productDetails"]
Options
Advanced features such as: Google Maps implementation, Calendar select, and File Upload elements (which are not included), Special configuration, & Additional support can be easily added for an additional cost. We would be happy to create a personalized quote based on your needs.

Hosting-Fees
You current monthly hosting fee with Web Works will increase by $30.00* a month so that we can provide you with the best email support possible.

Terms
So that we can provide you with a secure online form for your website must currently be hosted by Web Works. Add form price is for design only and includes only one month of hosting and must be included on an existing page template. Additional pages, support, management and/or requests are available upon request and will incur additional costs and/or fees. Additional monthly fee increase of $30* will be added to your current monthly service fee to host form on our servers. Monthly hosting fee will be updated automatically to your current hosting package upon purchasing and payment processing of additional product. Billing will begin on your 2nd monthly billing cycle and recur each month after. Minimum one year purchase agreement.
[_/su_accordion]
Category: Tag:

Related products

PayPal Integration

$50.00 – $100.00

Looking to add PayPal integration to your website? Advanced features such as adding a DONATE Button or BUY NOW button via PayPal are available. You can either provide your code directly to our team or hire us to create and set one up for you. This option is for BUY NOW or DONATE buttons only.
Details
When choosing this product code for 1 simple DONATE or BUY NOW PayPal button will be added to your current website template. Your button will be developed to take a user to your PayPal account to purchase or donate from directly. Price shown is for development of each button only. Any copy changes or additional development requests are separate. Please note that support for any and all payment integration is separate and not included in monthly basic update time. [_su_accordion class="productDetails"]
Terms
So that Web Works can provide you with a secure online PayPal button for your website you must currently be hosting your website with Web Works. Because of the development time involved with adding a PayPal integration we require that a developer user is added to your PayPal Account and we are provided with user login to allow us to setup and test the button(s) functionality properly. Price shown is per each individual button integration and development on your current website hosted by Web Works. All purchases being made via your PayPal button will be re-directed to your PayPal account. No purchases will be made directly from your website. Please note that support for any and all payment integration is separate and NOT included in monthly basic update time. Updates, changes and additional requests will incur additional costs and/or fees and charged based on our currently hourly rate for development time needed.
[_/su_accordion]
Clear
SKU: N/A Category: Tag:

Related products

Graphic Design

Need to order or re-rder business cards? Order them here.

Web Works Business Card Printing

Standard Business Cards

$79.99 – $129.99

Need to order or reorder business cards? Price includes: one-sided, full color, standard business cards printed on matte finish stock paper using an existing design provided by you. Taxes and shipping are also included. Order will be shipped directly to the address you provide during checkout.
Details
Price includes: one-sided, full color, standard business card printed on matte finish stock paper using an existing design provided by you. If we do not already have the design file our updates team will contact you with the specs and location for you to upload the file to us and your order will be placed and shipped directly to you. Make sure you provide the exact shipping address when checking out. Taxes and shipping are included in the price.
[_su_accordion class="productDetails"]
Terms
Your website must already currently be hosted by Web Works. Price is for printing only, taxes and shipping are also included. Business card design is separate. Additional quantities, changes to design, specialty requests or specialty paper requests will require additional charges and/or fees. We would be happy to create a personalized quote based on your needs. Prices are subject to change at any time without notice.
[_/su_accordion]
Clear
SKU: N/A Category: Tag:

Related products

LEARN

Tips, Tricks, FAQ & Recent News

Whether your are learning how to use the update form or trying to setup your email this is the place to find what you need.

Junk Mail Help!

Junk Mail HELP!

Posted: October 29, 2014

Junk Mail Amelioration Preventing It Before It Happens Junk mail is inevitable; it’s usually considered one of the constants of the internet. That being said, one of the surefire ways to keep it from being a problem is to avoid…

Read more ›

0 comments
How Web Works monthly update process works

Monthly Updates: what’s included & how it works

Posted: January 13, 2015

While our monthly update service has not changed the team here at Web Works wanted to provide some useful information to help you learn about how it works, what’s included, lead time, turn-around time as well as helpful links to support posts with more tips and tricks.

Read more ›

0 comments
How to Zip Your Files

How to Compress or ZIP files & folders

Posted: December 1, 2014

Steps to Compress/ZIP your files and folders: Put all your files such as: images, txt files with script such as google analytics code, any word document(s) and/or pdf(s) with the copy content into one folder. If you are using a…

Read more ›

0 comments
Junk Mail Help!

Junk Mail HELP!

Posted: October 29, 2014

Junk Mail Amelioration Preventing It Before It Happens Junk mail is inevitable; it’s usually considered one of the constants of the internet. That being said, one of the surefire ways to keep it from being a problem is to avoid…

Read more ›

0 comments
Visit Main Support Topic Blog
Web Works Client Support Portal Web Works Client Support Portal Web Works Client Support Portal Web Works Client Support Portal Web Works Client Support Portal Web Works Client Support Portal Web Works Client Support Portal Web Works Client Support Portal Web Works Client Support Portal Web Works Client Support Portal Web Works Client Support Portal Web Works Client Support Portal Web Works Client Support Portal Web Works Client Support Portal Web Works Client Support Portal Web Works Client Support Portal Web Works Client Support Portal Web Works Client Support Portal Web Works Client Support Portal

Have you heard?

News

Stay current & be knowledgable

News, Tips, Tricks & Helpful Information we couldn't resist sharing!

Email Attachment Best Practices

Email Attachment Best Practices

Posted: November 24, 2015

Our team came across a very valuable resource that we wanted to share with our clients to help them manage their email more efficiently and protect them from having their emails flagged and blocked. The snippet below is from a…

Read more ›

0 comments
Web Works Client Support Portal

*Web Works is not responsible for accuracy of news reported. We are only trying to provide information that may help you.

News
letter

Subscribe to Our Newsletter
Web Works Client Support Portal